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Privacy Policy

Effective Date: October 20, 2026

Wallingford’s Inc. (“Wallingford’s,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.wallingfords.com (the “Website”) or communicate with us through our Website.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide to Us

When you contact us, request product information, inquire about dealers, or submit a form on our Website, we may collect information such as:

  • Name
  • Company name
  • Email address
  • Telephone number
  • ZIP code or other location information
  • Products or services of interest
  • The contents of your message or inquiry
  • Other information you voluntarily provide

Information Collected Automatically

When you visit our Website, certain information may be collected automatically by our website hosting provider or other website technologies. This information may include:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages visited and links clicked
  • Date, time, and duration of your visit
  • Referring website or other usage information

Cookies and Similar Technologies

Our Website may use cookies and similar technologies to support website functionality, understand visitor activity, improve performance, and enhance your browsing experience. Third-party services integrated into our Website may also use these technologies.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to questions, comments, and product inquiries.
  • Provide product information, specifications, and recommendations.
  • Connect customers with dealers or sales representatives.
  • Communicate with you about our products and services.
  • Support sales, distribution, and other legitimate business activities.
  • Improve our Website, content, and customer experience.
  • Monitor Website performance and troubleshoot technical issues.
  • Protect our Website against spam, fraud, unauthorized access, and other security threats.
  • Comply with applicable laws and legal obligations.

We use personal information only for purposes consistent with this Privacy Policy and applicable law.

3. How We Share Your Information

We do not sell your personal information for monetary consideration.

We may share information in the following circumstances:

Service Providers: We may share information with trusted third-party providers that help us operate our Website, maintain our systems, analyze Website traffic, manage communications, or perform other business functions.

Dealers and Sales Representatives: If you request assistance finding a local dealer or ask us to connect you with a sales representative, we may share the information necessary to respond to your request.

Business Operations: We may share relevant information with business partners, distributors, or other parties when necessary to fulfill your request or support a legitimate business transaction.

Legal and Security Requirements: We may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or property, investigate suspected fraud, or safeguard the safety and security of our Website and users.

Business Transfers: Information may be transferred as part of a merger, acquisition, restructuring, or sale of all or part of our business, subject to applicable law.

We do not authorize our service providers to use personal information provided to them on our behalf for purposes unrelated to their contracted services, except as permitted by law.

4. Third-Party Websites and Services

Our Website may contain links to third-party websites, manufacturers, brands, or other external resources. We may also use third-party tools to support Website functionality.

We do not control the privacy practices of third parties. Their collection and use of your information are governed by their own privacy policies and terms. We encourage you to review those policies before providing personal information to third-party websites or services.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, respond to inquiries, meet contractual obligations, resolve disputes, and comply with legal requirements.

Retention periods may vary depending on the type of information and the purpose for which it was collected. When information is no longer needed, we take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable legal and business requirements.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.

7. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to:

  • Request access to personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of personal information, subject to applicable exceptions.
  • Request information about how your personal information is collected, used, or disclosed.
  • Opt out of certain types of targeted advertising, sale, or sharing of personal information where applicable.
  • Appeal certain privacy-related decisions, where required by law.

To exercise an applicable privacy right, please contact us using the information in Section 11. We may need to verify your identity before processing certain requests.

We will respond to requests in accordance with applicable law.

8. Email Communications

If you contact us by email or submit an inquiry through our Website, we may use your contact information to respond to your request and provide related business communications.

If we send promotional emails, you may opt out of future promotional communications using the unsubscribe instructions provided in those emails. Even if you opt out of promotional communications, we may still send messages necessary to respond to an inquiry, fulfill a request, or conduct legitimate business activities.

9. U.S. State Privacy Disclosures

Certain U.S. states provide residents with specific privacy rights under applicable state privacy laws. Depending on the law and the circumstances, those rights may include access, correction, deletion, data portability, and opting out of certain data processing activities.

Wallingford’s will honor applicable privacy rights and provide any additional disclosures or processes required by law.

This Privacy Policy does not limit rights that cannot be waived under applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Website features, technology, or applicable legal requirements.

When changes are made, we will update the Effective Date at the top of this page. Your continued use of the Website after an updated policy is posted is subject to the revised policy, to the extent permitted by applicable law.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:

Wallingford’s Inc.

Email: info@wallingfords.com
Phone: 207-465-9575
Website: www.wallingfords.com

You may also contact us through our Contact Us page.